The Flooring Room Palmerston North | Carpet and Flooring Store

About Us

Starting from the ground floor as a shop assistant and working his way up to store management and national commercial management, Richard is now the Owner / Operator of The Flooring Room Palmerston North. As the second generation in his family to grow up with a love of flooring, Richard has over a decade of experience in residential and commercial flooring – and a reputation for attention to detail that he shares with his team. Richard lives on a lifestyle block on the outskirts of Palmerston North with his wife Ange, and their two daughters.

The Flooring Room Palmerston North



Richard is second generation carpet industry and has over 15 years experience working across both residential and commercial flooring. Through his career in flooring, Richard has worked from the ground up – from Shop Assistant, to Store Management and also National Commercial Management. Richard believes nothing is more important that having a great team enabled to deliver great service. Richard owns and manages The Flooring Room Palmerston North, and lives on a lifestyle block with his wife Ange and two daughters.


Operations Manager

Nathan is The Flooring Room’s Operations Manager which means he co-ordinates the installers and ensures our team is on time – every time. It’s a big job but with over 18 years of flooring experience and a ‘get stuck in’ attitude, he’s up to the task. Nathan is not only passionate about flooring, he also has plenty of time to crack a joke along the way. Outside of work, he has recently put an extension on his man cave so that his ever-growing collection of power tools also have a home.


Flooring Consultant

Introducing Janis! Janis has been with The Flooring Room since we started, and has many years of experience as a Flooring Consultant. She’s always up for a challenge, whether it’s a big project in flooring, or pushing herself in fitness (biking, swimming, and running).   Design is another big passion of hers, seeing outstanding results and happy customers is what has driven her during her time in commercial and residential flooring.


Commercial Flooring Consultant

Carly has a background in the building industry, a passion for customer service and a drive to achieve the best possible result for your floor.  Originally from the Hawkes Bay Carly has been in the Manawatu for the past 12 years and may be a familiar face to those of you in the building industry.  Carly’s life outside of The Flooring Room is kept very busy with her 2 legged and 4 legged family. With home renovations underway, a partner in speedway, kids and pets, the weekends are never long enough!


Flooring Consultant

Lian came to NZ in 2002 to study, but quickly settled into NZ life and Palmy is now home. Having worked locally in both commercial building compliance and residential property management, Lian has a lot of experience working with building owners and other agencies  Outside of work, Lian loves time with her two young boys, going to the gym, and catching up with friends over good food and gin.


Flooring Consultant

Holly joined The Flooring Room with experience in the residential building industry (sales and project delivery) and a Diploma in Interior design.  Holly believes in fantastic customer service through deep product knowledge, along with a great sense of humour!
At home, Holly is a mum to 3 gorgeous boys and a puppy Zeus (another boy).  Outside of work you will find Holly running around after the boys, walking the dog, heading to the gym, chilling out to music (with a gin in hand), and spending time with the family.


Commercial Flooring Consultant

Shane brings many years for Flooring experience to the Commercial Team at The Flooring Room.  Shane has a huge amount of experience in both installation and operations. This experience combined with his passion for getting things done right first time makes him makes him a trusted partner to our many Commercial Flooring clients.  Give him a shout – for a serious chat about all things commercial flooring, he is your man.


Commercial Flooring Consultant

Anthony is a seasoned professional with years of experience in the flooring industry and a talent for turning any floor into a masterpiece. His meticulous approach and keen eye for detail ensure that each installation showcases his expertise.  Outside of work, Anthony is a devoted family man. He shares his life with his wife Jessica, their two children, Mason and River, and their German Shepherd, Tank. Mason, at 8 years old, is a keen flooring observer, while 3 year-old River brings both joy and occasional chaos to their home.  Anthony believes that flooring isn’t just about practicality but about creating spaces where memories are made, and laughter fills every room.


Showroom Consultant

Meet Carolyn, she has been in Retail for the past 20 years and part of the team since October 2019. Carolyn’s in charge of the Showroom, making sure samples are available for customers to take home, & walls full of product for our customers to admire, also keeping the store tidy for customers to find it relaxing and comfortable to shop around.

At home she has a football mad son Cameron, and husband Dave who is a keen motorcyclist!

Kent - The Flooring Room Palmerston North


Warehouse Manager

Kent is The Flooring Room’s Warehouse Manager (Storeman), he organises and checks incoming and outgoing product, cuts carpet ready for the installers, Tests and Tags commercial equipment and is the punching bag for Nathan (Ops Manager). He is fairly new to the industry, and enjoys working hard making sure that the warehouse runs smoothly. Outside of work, he enjoys sport, coaching basketball, trying to play golf and snowboarding when he can.



Antoinette looks after the accounts and general administration. She has 15 years’ experience in accounting and completed her Diploma in NZ.

Originating from SA with her husband and two teenage boys, camping, exploring, sport and outdoor activities fill the weekends and going to the beach is at the top of the list in summer.


We had such a pleasant experience dealing with The Flooring Room, couldn't have asked for better service. Efficient and affordable what more could you ask for.- Caitlyn Sowry
Four words excellent, efficient, effortless, affordable. The Flooring Room would have to be one of the best companies I’ve doubt with in the last 7 years and 6 renovations- Anita Brown
Excellent service from Richard and his team at The Flooring Room Palmy. Adric was really helpful and spent a lot of time with us choosing the right flooring options, he helped us all the way through the process. Richard and his installers were very knowledgeable and spotted issues that other carpet stores did not pick up with our old existing flooring. We choose Flooring Room because of their superior knowledge and experience.-


Our experts take care of both residential and commercial flooring jobs. Get in touch today and we can let you know what our team can do for you, starting with a free measure and quote.

Enquire now