About Us

Starting from the ground floor as a shop assistant and working his way up to store management and national commercial management, Richard is now the Owner / Operator of The Flooring Room Palmerston North. As the second generation in his family to grow up with a love of flooring, Richard has over a decade of experience in residential and commercial flooring – and a reputation for attention to detail that he shares with his team. Richard lives on a lifestyle block on the outskirts of Palmerston North with his wife Ange, and their two daughters.

The Flooring Room Palmerston North



Richard is second generation carpet industry and has over 11 years’ experience working across both residential and commercial flooring. Through his career in flooring, Richard has worked from the ground up – from Shop Assistant, to Store Management and also National Commercial Management. Richard believes nothing is more important that having a great team enabled to deliver great service. Richard owns and manages The Flooring Room Palmerston North, and lives on a lifestyle block with his wife Ange, two daughters and dog “Roker”.



Operations Manager

Introducing Nathan! Nathan is The Flooring Room’s Operations Manager which means he co-ordinates the installers and ensures our team is on time – every time. It’s a big job but he’s certainly up to the task seeing as he has over 15 years of flooring experience under his belt as well as a ‘get stuck in’ attitude. We love having Nathan on the team because not only is he passionate about flooring, he also has plenty of time to crack a joke along the way. Outside of work, he has recently put an extension on his man cave so that his ever-growing collection of power tools also have a home.



Flooring Consultant

Introducing Janis! Janis is another member to join us as a Flooring Consultant. She’s always up for a challenge, whether it’s pushing herself in fitness (biking, swimming, and running) or taking on a new flooring project.   Design is another big passion of hers, seeing outstanding results and happy customers is what has driven her during her last three years in commercial and residential flooring.



Flooring Consultant

Although relatively new to flooring Mandy has taken her role boots and all and is flourishing. Mandy has over 20 years of sales experience, 13 years of this providing exceptional Account Management within the fast paced FMCG industry and has applied all these skills to enhance our customers’ experience. Mandy is an integral member of The Flooring Room team. She prides herself on her exceptional level of customer service and gets a real kick from exceeding expectations. In her spare time, Mandy is the lead singer in a local band “Brightside”. She is also doing a full renovation of her family home in Ashhurst.



Flooring Consultant

Brad and his wife have left a life in Canada to start a new one in New Zealand. He is a certified builder but a change in career has opened the door to the flooring industry. He has spent the last 17 years working on various projects from custom one-off designer homes to wineries and tasting rooms through to large commercial water treatment plants. Brad has continually excelled in his career due to his exceptional customer service and attention to detail. He also enjoys all manner of sport and activity. We’re really excited to have Brad on board and part of the growing team!




Anne is The Flooring Room’s Administrator and compliments the team with a wealth of experience in office administration. Anne has 7 years experience in the flooring industry. In her spare time, Anne loves to travel and you’ll often find her enjoying a wine from the deck of her holiday home in Castle Point.



Showroom Consultant

Meet Carolyn, she has been in Retail for the past 20 years and part of the team since October 2019. Carolyn’s in charge of the Showroom, making sure samples are available for customers to take home, & walls full of product for our customers to admire, also keeping the store tidy for customers to find it relaxing and comfortable to shop around.

At home she has a 5 year old son Cameron, and a crazy cyclist husband Dave who both keep her on her toes!



We had such a pleasant experience dealing with The Flooring Room, couldn't have asked for better service. Efficient and affordable what more could you ask for.- Caitlyn Sowry
Four words excellent, efficient, effortless, affordable. The Flooring Room would have to be one of the best companies I’ve doubt with in the last 7 years and 6 renovations- Anita Brown
Excellent service from Richard and his team at The Flooring Room Palmy. Adric was really helpful and spent a lot of time with us choosing the right flooring options, he helped us all the way through the process. Richard and his installers were very knowledgeable and spotted issues that other carpet stores did not pick up with our old existing flooring. We choose Flooring Room because of their superior knowledge and experience.-


Our experts take care of both residential and commercial flooring jobs. Get in touch today and we can let you know what our team can do for you, starting with a free measure and quote.

Enquire now