About Us

Richard is Owner and Manager of The Flooring Room Palmerston North, and is second generation in the flooring industry. Richard has been in Flooring now for over 10 years and his vast experience and attention to detail ensures he (along with his team) provides you with a new floor you will love. The Flooring Room is a member of The Flooring Foundation – a group of like-minded independent retailers that are supported by Australasia’s largest carpet manufacturers Godfrey Hirst and Feltex. Through this network and our other supplier relationships, we can provide you with the best products at competitive prices. Richard lives on a lifestyle block just outside of Palmerston North with his wife Ange, and two daughters.

The Flooring Room Palmerston North



Richard is second generation carpet industry and has over 11 years’ experience working across both residential and commercial flooring. Through his career in flooring, Richard has worked from the ground up – from Shop Assistant, to Store Management and also National Commercial Management. Richard believes nothing is more important that having a great team enabled to deliver great service. Richard owns and manages The Flooring Room Palmerston North, and lives on a lifestyle block with his wife Ange, two daughters and dog “Roker”.


Operations Manager

Introducing Nathan! Nathan is The Flooring Room’s Operations Manager which means he co-ordinates the installers and ensures our team is on time – every time. It’s a big job but he’s certainly up to the task seeing as he has over 15 years of flooring experience under his belt as well as a ‘get stuck in’ attitude. We love having Nathan on the team because not only is he passionate about flooring, he also has plenty of time to crack a joke along the way. Outside of work, he has recently put an extension on his man cave so that his ever-growing collection of power tools also have a home.


Flooring Consultant

Introducing Janis! Janis is another member to join us as a Flooring Consultant. She’s always up for a challenge, whether it’s pushing herself in fitness (biking, swimming, and running) or taking on a new flooring project. Seeing outstanding results and happy customers is what has driven her during her last three years in commercial and residential flooring. Design is another big passion of hers and her motto is “if in doubt, Britney it”.


Flooring Consultant

Although relatively new to flooring Mandy has taken her role boots and all and is flourishing. Mandy has over 20 years of sales experience, 13 years of this providing exceptional Account Management within the fast paced FMCG industry and has applied all these skills to enhance our customers’ experience. Mandy is an integral member of The Flooring Room team. She prides herself on her exceptional level of customer service and gets a real kick from exceeding expectations. In her spare time, Mandy is the lead singer in a local band “Brightside”. She is also doing a full renovation of her family home in Ashhurst.


Flooring Consultant

Brad and his wife have left a life in Canada to start a new one in New Zealand. He is a certified builder but a change in career has opened the door to the flooring industry. He has spent the last 17 years working on various projects from custom one-off designer homes to wineries and tasting rooms through to large commercial water treatment plants. Brad has continually excelled in his career due to his exceptional customer service and attention to detail. He also enjoys all manner of sport and activity. We’re really excited to have Brad on board and part of the growing team!



Anne is The Flooring Room’s Administrator and compliments the team with a wealth of experience in office administration. Anne has 7 years experience in the flooring industry. In her spare time, Anne loves to travel and you’ll often find her enjoying a wine from the deck of her holiday home in Castle Point.


Our experts take care of both residential and commercial flooring jobs. Get in touch today and we can let you know what our team can do for you, starting with a free measure and quote.

Enquire now