The Flooring Room Palmerston North | Carpet and Flooring Store

About Us

Starting from the ground floor as a shop assistant and working his way up to store management and national commercial management, Richard is now the Owner / Operator of The Flooring Room Palmerston North. As the second generation in his family to grow up with a love of flooring, Richard has over a decade of experience in residential and commercial flooring – and a reputation for attention to detail that he shares with his team. Richard lives on a lifestyle block on the outskirts of Palmerston North with his wife Ange, and their two daughters.

The Flooring Room Palmerston North



Richard is second generation carpet industry and has over 13 years experience working across both residential and commercial flooring. Through his career in flooring, Richard has worked from the ground up – from Shop Assistant, to Store Management and also National Commercial Management. Richard believes nothing is more important that having a great team enabled to deliver great service. Richard owns and manages The Flooring Room Palmerston North, and lives on a lifestyle block with his wife Ange and two daughters.


Operations Manager

Nathan is The Flooring Room’s Operations Manager which means he co-ordinates the installers and ensures our team is on time – every time. It’s a big job but he’s certainly up to the task seeing as he has over 17 years of flooring experience under his belt as well as a ‘get stuck in’ attitude. We love having Nathan on the team because not only is he passionate about flooring, he also has plenty of time to crack a joke along the way. Outside of work, he has recently put an extension on his man cave so that his ever-growing collection of power tools also have a home.


Flooring Consultant

Introducing Janis! Janis has been with The Flooring Room since we started, and has 5 years experience as a Flooring Consultant. She’s always up for a challenge, whether it’s a big project in flooring, or pushing herself in fitness (biking, swimming, and running).   Design is another big passion of hers, seeing outstanding results and happy customers is what has driven her during her time in commercial and residential flooring.


Flooring Consultant

Adric and his wife came from Singapore and started a family with 2 kids here. He is bilingual in English and Mandarin and had over 20 years of sales experience in various industries. He has a passion in sales and customer service, you will find him bubbly and humorous to deal with. Come on in for a good laugh or a serious chat about flooring, he is your man.


Commercial Flooring Consultant

Brad and his wife have left a life in Canada to start a new one in New Zealand. He is a certified builder but a change in career has opened the door to the flooring industry. He has spent the last 17 years working on various projects from custom one-off designer homes to wineries and tasting rooms through to large commercial water treatment plants. Brad has continually excelled in his career due to his exceptional customer service.  Brad works in Commercial Flooring, and this is where his attention to detail makes all the difference. Outside of work Brad enjoys all manner of sport and activity.


Showroom Consultant

Meet Carolyn, she has been in Retail for the past 20 years and part of the team since October 2019. Carolyn’s in charge of the Showroom, making sure samples are available for customers to take home, & walls full of product for our customers to admire, also keeping the store tidy for customers to find it relaxing and comfortable to shop around.

At home she has a 5 year old son Cameron, and a crazy cyclist husband Dave who both keep her on her toes!


Flooring Consultant

Carly has a background in the building industry, a passion for customer service and a drive to achieve the best possible result for your floor.  Originally from the Hawkes Bay Carly has been in the Manawatu for the past 12 years and may be a familiar face to those of you in the building industry.  Carly’s life outside of The Flooring Room is kept very busy with her 2 legged and 4 legged family. With home renovations underway, a partner in speedway, kids and pets, the weekends are never long enough!

The Flooring Room


Flooring Consultant

Lian came to NZ in 2002 to study, but quickly settled into NZ life and Palmy is now home. Having worked locally in commercial building compliance, Lian has a lot of experience working with building owners and other agencies.

Most recently Lian has been working in residential property management, before joining the team at The Flooring Room in 2021. Lian and her partner have two boys, 6 years and 6 months. Outside of work, she enjoys going for walks and listening to audiobooks.



Antoinette looks after the accounts and general administration. She has 15 years’ experience in accounting and completed her Diploma in NZ.

Originating from SA with her husband and two teenage boys, camping, exploring, sport and outdoor activities fill the weekends and going to the beach is at the top of the list in summer.


Office Assistant

Angela has the challenging dual role which includes part-time office assistant at The Flooring Room, and boss’ wife. Ang’ was previously a Teacher Aide for 9 years and loves the varied nature of the new role.

The role is quickly growing as Ang’ gets her feet under the table, and now includes support of the commercial team, Health and Safety documentation, and general project work


We had such a pleasant experience dealing with The Flooring Room, couldn't have asked for better service. Efficient and affordable what more could you ask for.- Caitlyn Sowry
Four words excellent, efficient, effortless, affordable. The Flooring Room would have to be one of the best companies I’ve doubt with in the last 7 years and 6 renovations- Anita Brown
Excellent service from Richard and his team at The Flooring Room Palmy. Adric was really helpful and spent a lot of time with us choosing the right flooring options, he helped us all the way through the process. Richard and his installers were very knowledgeable and spotted issues that other carpet stores did not pick up with our old existing flooring. We choose Flooring Room because of their superior knowledge and experience.-


Our experts take care of both residential and commercial flooring jobs. Get in touch today and we can let you know what our team can do for you, starting with a free measure and quote.

Enquire now